Privacy Policy
Plain-English privacy. We collect what we need to run the store — and we never sell your personal information.
Last updated: October 30, 2026
Who we are
Hello New Yorker™ is a brand of COLOMBIA FASHION LLC, based in Brooklyn, New York, USA. In this policy, "we" means COLOMBIA FASHION LLC doing business as Hello New Yorker.
What we collect
- Email list: your email address and the product line you're interested in, when you join the Drop list.
- Orders: your name, shipping and billing address, email, phone number and order details, so we can ship your order and help you with it. Payment card details are processed securely by our payment providers — we never see or store your full card number.
- Support: the contents of emails or messages you send us.
- Site usage: basic, privacy-respecting analytics and cookies needed for the site and checkout to work.
How we use it
- To process, ship and support your orders.
- To email you about the drop you signed up for, your order, and — only if you subscribed — our offers and news.
- To prevent fraud and keep the store secure.
- To improve our products and website.
Who we share it with
Only the service providers who need it to run the store: payment processors, shipping carriers, our email service and our website host. They may use your information only to provide their service to us. We do not sell your personal information to anyone.
Cookies
We use essential cookies for the site and cart to function, and limited analytics cookies to understand how visitors use the site. You can block cookies in your browser settings; the store will still work, though some features may be limited.
Your choices & rights
- Unsubscribe from marketing emails at any time with the link in any email.
- Ask us what personal information we hold about you, ask us to correct it, or ask us to delete it — email [email protected] and we'll respond within 30 days.
- Depending on where you live (for example California or the EU/UK), you may have additional rights under local privacy law; we honor all requests described above regardless of location.
Children
This store is not directed at children under 13, and we do not knowingly collect their personal information.
Changes to this policy
If we update this policy, we'll post the new version on this page and change the "last updated" date above.
Contact
Privacy questions: [email protected] · +1 (718) 864-8917 · Brooklyn, New York.